Non-Profit Systems Thinking · Instructional Design

Building Systems
That Outlast
the People in Them.

I research, design, and publish open frameworks for chapter-based non-profits navigating sustainability gaps — and the training programs that help them close those gaps. My work lives at the intersection of organizational strategy, instructional design, and equity.

Logic Model · Theory of Change ADDIE · Bloom's Taxonomy · Kirkpatrick SROI · Constituent Lifecycle Management Global Governance Rated: 7.9/10 SDG 8 · SDG 10 · SDG 17
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Published Work
Two Pieces. One Complete System.

The Strategy Framework maps structural sustainability gaps and designs pathways to close them. The Certification Course trains people to implement those pathways. Together they form a full-stack response to chapter-based non-profit sustainability — research-backed, freely accessible, and designed to replicate.

Work 01 · Strategy Framework
● Live

The Sustainable Membership Engine

A fully evidence-backed organizational strategy framework for chapter-based non-profits experiencing member attrition, sponsor trust deficits, and structural fragility — with a third-party SWOT, governance rating, and SDG alignment built in.

  • Three-point sustainability diagnostic grounded in systems thinking (Senge, 1990)
  • Logic Model connecting inputs to mission-level impact
  • Constituent Lifecycle Pipeline with engineered conversion triggers
  • Third-party SWOT analysis and Global Governance Scale rating (7.9/10)
  • Stakeholder Power-Interest Map and SROI sponsor stewardship model
  • UN SDG 8, 10, 17 alignment with Data Governance Policy
  • 90-day phased implementation roadmap
Logic Model Theory of Change SROI Collective Impact Governance Framework
Work 02 · Instructional Design
◈ Prototype

Chapter Founder Certification

A self-paced LMS prototype structured on the ADDIE instructional design framework — training employed non-profit alumni to open new chapters, sustain them through succession, and eventually train the next cohort of founders. The course is its own flywheel.

  • 7 modules mapped to ADDIE phases: Analysis → Design → Development → Implementation → Evaluation
  • Learning objectives written using Bloom's Taxonomy cognitive hierarchy
  • Kirkpatrick Level 4 evaluation: Reaction · Learning · Behavior · Results
  • Interactive quizzes, reflection prompts, team exercises, and printable templates
  • Module 7 Capstone: Train-the-Trainer fractal loop design
  • 10 peer-reviewed citations across learning science and non-profit research
ADDIE Bloom's Taxonomy Kirkpatrick Model Andragogy Communities of Practice
Framework at a Glance
Three Pillars. One Root Cause. One Flywheel.

Every element of the framework traces back to a single diagnosis: chapter-based non-profits treat membership as a transactional event rather than a relational lifecycle. The three pillars redesign the system around lifecycle logic.

Pillar 01 — Precision Outreach

Segment-specific value propositions, cost-per-opportunity framing, and protected communication infrastructure. Outreach that speaks to each constituent's actual goals, not the organization's talking points.

Pillar 02 — Sustainable Membership Architecture

The Bridge Program, tiered value ladder, and Member Outcomes Dashboard. Converts the highest-attrition transition point (graduation) into a membership-deepening moment, not an exit event.

Pillar 03 — Alumni-to-Chapter Flywheel

Capacity-building training, Chapter Development Fund micro-grants, and the succession principle. Employed alumni become organizational co-producers — extending the mission without adding burden to existing leadership.

9.1
Non-Profit Impact Rating /10
7.9
Global Governance Scale /10 (UN Framework)
8.6
Ethics Rating /10
10
Research Citations Across Both Works
SDG 8 — Decent Work & Economic Growth
SDG 10 — Reduced Inequalities
SDG 17 — Partnerships for the Goals
Certification Course
7 Modules. A Fractal Loop. A System That Teaches Itself.

The Chapter Founder Certification trains participants to build chapters, sustain them past their own departure, and train the next founder — so every completion of the course seeds the next one.

Module 01

The Sustainability Gap

Systems thinking diagnostic. Identify root cause vs. symptom.

Module 02

Stakeholder Landscape

Power-interest mapping. Salience theory. Engagement strategies.

Module 03

Constituent Pipeline

Ladder of Engagement. Conversion trigger design.

Module 04

First 30 Days

Value proposition matrix. Precision outreach. Communication infrastructure.

Module 05

Sustaining the Chapter

Bridge Program. Succession principle. Flywheel activation.

Module 06

Sponsor SROI Case

Stewardship cycle. Member Outcomes Dashboard. Quarterly impact reporting.

Module 07

Train the Trainer

Kirkpatrick Level 4. Fractal curriculum design. The loop activates.

Capstone

Chapter Founder Certified

Design your own onboarding curriculum. Extend the ladder for the next cohort.

A
Analysis
What do founders actually need? Built from field research and organizational pain points.
D
Design
Bloom's Taxonomy objectives. Each module builds toward the capstone.
D
Development
Grounded in 10 peer-reviewed sources across learning science and non-profit research.
I
Implementation
Quizzes, reflection prompts, team exercises, and downloadable templates in every module.
E
Evaluation
Kirkpatrick Levels 1–4: Reaction · Learning · Behavior · Organizational Results.
Open to Collaboration
This Work Is Looking for a
First Implementation Partner.

The framework is theoretically grounded and ready to pilot. I am actively seeking organizations to be the first implementation partners — to test, adapt, and improve this work in a real chapter context. The goal is mutual: your organization gets a structured, evidence-backed sustainability intervention. I get empirical data that validates and strengthens the research.

🔬

Pilot Partnership

Run the Chapter Founder Certification with a cohort of your alumni. Measure conversion rates before and after. Co-author findings. This is the implementation partnership that turns theory into evidence.

Ideal for: Chapter-based professional orgs
📚

Curriculum Collaboration

Integrate the framework or course into your existing member training, leadership development, or onboarding programs. I can adapt the content to your organizational context and co-design the delivery format.

Ideal for: Non-profit training programs
🔍

Research Partnership

I am seeking academic or practitioner research partners to co-investigate constituent lifecycle management in chapter-based non-profits. The framework is the hypothesis. Implementation data is what we build together.

Ideal for: Universities, think tanks, foundations
Contact

Let's Build Something That Lasts.

Whether you want to pilot the framework, partner on research, feature this work in your publications, or simply have a conversation about what you're seeing in your own organization — I want to hear from you.

✉ ssing382@asu.edu
LinkedIn → Strategy Framework → Certification Course →
© 2026 Shambhavi Singh. All original frameworks, instructional designs, and written content on this site are the intellectual property of Shambhavi Singh.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0).
You may share and adapt this work for non-commercial purposes with attribution. Commercial use requires explicit written permission from the author.
Arizona State University · Non-Profit Strategy & Instructional Design · April 2026